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Frequently Asked Questions
What services does HavenNest offer?
We provide premium in-home childcare, overnight newborn care, postpartum support, hotel & travel childcare, event childcare, emergency backup care, and professional nanny placement.
Where do you provide services?
Hourly childcare is available throughout the Dallas–Fort Worth Metroplex. Professional nanny placement is available nationwide.
How are your caregivers screened?
Every caregiver undergoes a thorough screening process, including interviews, background checks, reference verification, and certification review.
Are your caregivers CPR and First Aid certified?
Yes. Our caregivers maintain current CPR and First Aid certifications to help ensure your child’s safety.
How do I book childcare?
Simply schedule a consultation or submit a booking request. We’ll guide you through the process and match you with the right caregiver.
Do you offer last-minute childcare?
Yes. We do our best to accommodate emergency and last-minute childcare requests based on caregiver availability.
What is nanny placement?
Our nanny placement service helps families find carefully screened full-time or part-time nannies through a personalized matching process.
Can I request the same caregiver again?
Absolutely. If your preferred caregiver is available, we’ll gladly arrange future bookings with them.
What makes HavenNest different?
We combine carefully screened caregivers, personalized family matching, and exceptional service to provide families with complete peace of mind.
How do I get started?
Book your free consultation, tell us about your family’s needs, and we’ll help you find the right childcare solution.
